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Tidio AI (Lyro) レビュー (2026年最新)：料金・機能・実機検証
★ 4.7 / 5.0 • VERIFIED AI SUPPORT SUITE
Tidio combines traditional live chat with Lyro, a conversational AI support agent that trains on your knowledge base in under 3 minutes to resolve up to 70% of common customer questions automatically.
🔍 Key Capabilities:
- Lyro Conversational AI: Answers customer inquiries using only verified website and FAQ data with zero hallucinations
- Seamless Live Agent Handoff: Escalates complex or VIP conversations to human team members with full contextual transcripts
- Native E-Commerce Tracking: Instant order status lookup, product recommendations, and cart recovery in chat
- Omnichannel Inbox: Centralizes live chat, Instagram DMs, Messenger, and email tickets in one unified dashboard